Your manager, Andrew is the reason why two of your customers have decided not to do bus...

GetHuman-shanton's customer service issue with Hollister Co. from August 2018

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The issue in GetHuman-shanton's own words
Your manager, Andrew is the reason why two of your customers have decided not to do business with your store. The both of us took pictures of a sales table that advertised one price but at checkout the price changed. I purchased four pair of pants off the table. There was nothing there that would make a customer question the advertised price because there was four piles of the same pants in each pile. The manager refused to honor the advertised price. There is truth in lending as well as truth in advertising. Myself and the other customer feel as thought we had been baited and switched. I suggested to her that we should post our pictures of your sales table with the false advertisement. I thought I'd give you the opportunity to respond before I create awareness about your business practices. ***Thanks,*Shanton Mathis *(***) ***-****
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Hollister Co.

Customer service issue
Reported by GetHuman-shanton
Aug 17th, 2018 - a yr ago
I have an issue with Hollister Co. too
Seen by 7 customers so far
Similar issue to 34 others
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GetHuman-shanton started working on this issue
Aug 17th, 2018 11:36pm
GetHuman-shanton shared this issue with others over email
Aug 17th, 2018 11:37pm
GetHuman-shanton indicated the issue is not fixed yet.
Aug 19th, 2018 12:49am