My parents are in a hotel in Seattle now, they bought a ship travel and they have only...

GetHuman-abilioro's customer service issue with Holland America Cruise Line from September 2018

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The issue in GetHuman-abilioro's own words
My parents are in a hotel in Seattle now, they bought a ship travel and they have only a virtual canadian visa. They cant board because one of the stops is in one canadian city. My father is senior, please help them. *Who they can contact?
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Holland America Cruise Line

Customer service issue
Reported by GetHuman-abilioro
Sep 16th, 2018 - 9 mons ago
I have an issue with Holland America Cruise Line too
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Seen by 4 customers so far
Similar issue to 34 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-abilioro started working on this issue
Sep 16th, 2018 12:14am
GetHuman-abilioro indicated the issue is not fixed yet.
Sep 18th, 2018 1:08pm