No response to the information I asked except these sutomsted responses.

GetHuman-jdmcpart's customer service issue with Holland America Cruise Line from June 2018

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The issue in GetHuman-jdmcpart's own words
Get information from a Real Person ... I'd like details of the Private offering for the **-Day Denali from $***. Dates, departure point, itinery
I was ready to book this trip
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I have an issue with Holland America Cruise Line too
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Holland America Cruise Line

Web app
Customer service issue
Reported by GetHuman-jdmcpart
Jun 24th, 2018 - a yr ago
I have an issue with Holland America Cruise Line too
Fixed
Seen by 11 customers so far
Similar issue to 16 others
0 customers following this
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-jdmcpart started working on this issue
Jun 24th, 2018 1:07pm
GetHuman-jdmcpart indicated the issue is not fixed yet.
Jun 24th, 2018 3:20pm
GetHuman-jdmcpart indicated the issue is not fixed yet.
Jun 25th, 2018 8:35pm
GetHuman-jdmcpart indicated the issue is not fixed yet.
Jun 27th, 2018 2:24pm
GetHuman-jdmcpart indicated the issue is not fixed yet.
Jun 27th, 2018 2:35pm
GetHuman-jdmcpart indicated the issue is not fixed yet.
Jun 27th, 2018 2:35pm
GetHuman-jdmcpart indicated the issue is not fixed yet.
Jun 27th, 2018 2:38pm