I was diagnosed with a bone infection in my left arm * days before I was scheduled to l...

GetHuman-sassfc's customer service issue with Holland America Cruise Line from May 2018

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The issue in GetHuman-sassfc's own words
I was diagnosed with a bone infection in my left arm * days before I was scheduled to leave on a ** day cruise and land tour of Alaska. I was admitted to the hospital immediately. I have had two operations for debridement of my infection and will be getting the same operation at least two more times. I expect to be hospitalized for four more days, possibly more. I am also under going intravenous antibiotic therapy and can expect this this therapy for the next * to * weeks. So far I have been denied any compensation on this matter from Holland America. I am not expecting any money back, I simply would like to reschedule this trip at another time
Reschedule this trip for another time.
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Holland America Cruise Line

Customer service issue
Reported by GetHuman-sassfc
May 11th, 2018 - a yr ago
I have an issue with Holland America Cruise Line too
Fixed
Seen by 15 customers so far
Similar issue to 440 others
0 customers following this
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Timeline
GetHuman-sassfc started working on this issue
May 11th, 2018 1:47pm
GetHuman-sassfc indicated the issue is not fixed yet.
May 11th, 2018 4:02pm
GetHuman-sassfc indicated the issue is not fixed yet.
May 11th, 2018 5:16pm
GetHuman-sassfc indicated the issue is not fixed yet.
May 11th, 2018 6:31pm
GetHuman-sassfc shared this issue with friends on Facebook
May 11th, 2018 8:08pm
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May 11th, 2018 8:09pm
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May 12th, 2018 12:35pm
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May 12th, 2018 3:25pm
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May 12th, 2018 3:32pm
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May 14th, 2018 2:36pm
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May 14th, 2018 5:26pm
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May 18th, 2018 6:22pm
GetHuman-sassfc indicated the issue is not fixed yet.
May 18th, 2018 6:24pm