Hi!**I've booked a Holiday Inn Hotel in Russia on booking.com two days ago for a promot...

GetHuman-buynotsp's customer service issue with Holiday Inn from August 2018

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The issue in GetHuman-buynotsp's own words
Hi!**I've booked a Holiday Inn Hotel in Russia on booking.com two days ago for a promotional price, but received a cancellation today for some reason. Now the hotel asks me to pay the full price! I've been to one of your hotels in Munich this year and really enjoyed it! I don't want my perception to be destroyed by the third-party company, that's why I want you to help me. The booking number is **********.
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Holiday Inn

Customer service issue
Reported by GetHuman-buynotsp
Aug 9th, 2018 - 8 mons ago
I have an issue with Holiday Inn too
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Seen by 3 customers so far
Similar issue to 13 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-buynotsp started working on this issue
Aug 9th, 2018 7:40pm