I stayed at the Franklin holiday express. The breakfast lady was excellent and major...

GetHuman-elferiam's customer service issue with Holiday Inn Express from July 2019

Help with my Holiday Inn Express issue
The issue in GetHuman-elferiam's own words
I stayed at the Franklin holiday express. The breakfast lady was excellent and major asset to your company My problem was the pool was not usable during my stay. My sisters and I looked forward to getting in the pool. The pool became available wed night but we were preparing for a ** hour drive the next morning and went to sleep.
GetHuman-elferiam did not yet indicate what Holiday Inn Express should do to make this right.
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How GetHuman-elferiam fixed the problem
I just did not use the pool. I wish I knew before hand. I would have booked another hotel in Franklin Kentucky
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Holiday Inn Express

Customer service issue
Reported by GetHuman-elferiam
Jul 4th, 2019 - 3 mons ago
I have an issue with Holiday Inn Express too
Fixed
GetHuman-elferiam shared how to fix
Seen by 4 customers so far
Similar issue to 33 others
0 customers following this
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Timeline
GetHuman-elferiam started working on this issue
Jul 4th 1:13pm
GetHuman-elferiam confirmed the issue is fixed. Hooray!
Jul 4th 1:14pm