I stayed at the Franklin holiday express. The breakfast lady was excellent and major...
GetHuman-elferiam's customer service issue with Holiday Inn Express from July 2019
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The issue in GetHuman-elferiam's own words
I stayed at the Franklin holiday express. The breakfast lady was excellent and major asset to your company My problem was the pool was not usable during my stay. My sisters and I looked forward to getting in the pool. The pool became available wed night but we were preparing for a ** hour drive the next morning and went to sleep.
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How GetHuman-elferiam fixed the problem
I just did not use the pool. I wish I knew before hand. I would have booked another hotel in Franklin Kentucky
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