Before contacting them, items GetHuman2211285 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2211285's own words
Holiday Inn Express has been my preferred hotel for many years. My last * experiences at were at Holiday Inn Atascocita in Humble, Texas and Holiday Inn Express and Suites in Duncanville, TX. These stays were on dates of February **, **, and **, ****. My experience in these two locations was so bad that I am considering NOT staying in any Holiday Inn facilities in the future. If you would like details, you may email me at the address provided. Actually, I will be surprised if I hear from you.*Roy Andrews
GetHuman2211285 did not yet indicate what Holiday Inn Express should do to make this right.
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