Hi my name is Diane Homer and I am an IHG member. I am currently at one of your hotels...

GetHuman-shantdia's customer service issue with Holiday Inn Express from August 2018

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The issue in GetHuman-shantdia's own words
Hi my name is Diane Homer and I am an IHG member. I am currently at one of your hotels **** Hypoluxo Road in Lantana FL ***** phone number *** *** ****. The clerk here is not so forth coming with customer assistance. I am experiencing problems with my cell phone which is the reason why I cannot call directly. I would like to book a reservation however, I couldn't remember my pin number and therefore am currently locked out of my account. Please help.
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Holiday Inn Express

Customer service issue
Reported by GetHuman-shantdia
Aug 18th, 2018 - a yr ago
I have an issue with Holiday Inn Express too
Fixed
Seen by 6 customers so far
Similar issue to 5 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-shantdia started working on this issue
Aug 18th, 2018 1:05am
GetHuman-shantdia indicated the issue is not fixed yet.
Aug 18th, 2018 3:08am