about a week ago we got the gas of our *.* ton a.c. filled*charged and paid rs...

GetHuman5321927's Refund a Charge issue with Hitachi from October 2020

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The issue in GetHuman5321927's own words
about a week ago we got the gas of our *.* ton a.c. filled*charged and paid rs. ****.** for this and were given a warranty of * months for gas leakage. now the gas leaked with in * to * days and we complained in the customer care to get the same filled*charged free of cost as the same is within the warranty period of three months. now the technician is saying that the cooling coil is to be changed. my contention is that why they did not tell us about the change of cooling coil which is now costing app. rs. ****.** so that at that time i would have decided whether to get the gas filled or not be filled or to buy a new a.c. I got the gas filled thinking that it will last for * months or it will be again filled free of cost if it leakes in * months. now they are against telling me exp of rs. **** which i think is not prudent to make, instead i can buy a new a.c. I want to get the coil repaired and gas filled as i have been given warranty for * month for gas leakage and if they can not do so they should refund the charges that they have taken for gas charging i.e. Rs. ****.**

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Hitachi

Refund a Charge issue
Reported by GetHuman5321927
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 287 others
0 customers following this

Timeline

GetHuman5321927 started working on this issue
Oct 1st, 2020 5:25pm

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