GetHuman4254963's customer service issue with Hilton HHonors from January 2020
Help with my Hilton HHonors issue
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Before contacting them, items GetHuman4254963 may need:
Booking reference, Billing address, Email address on the account, Name on account, and Phone number on account
The issue in GetHuman4254963's own words
Change the name on the account. ... A few months ago I booked and paid for a room by phone for my daughter and the representative set up a Hilton account with my daughter's name (spelled incorrectly) and my email address. I would like to get my name put on the account so I may set up a password and use the account benefits. *Thank you.
The GetHuman app did not contact me and I waited for three hours for a phone call from them!
They could have called me while I waited for a call back for three hours.
I'm not sure I want to be a customer any longer.
I had to call a phone number and hold before talking to a live person who explained the account change process that I had to do on-line because they could not assist me on the phone.
I have an issue with Hilton HHonors too
How GetHuman4254963 fixed the problem
We are waiting for GetHuman4254963 to fix the problem and share the solution with the rest of us customers.
Please help with my Hilton HHonors issue
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GetHuman4254963 indicated the issue is not fixed yet.
Jan 17th, 2020 3:15pm
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