Hi my name is Sheila Pajevic ***-***-**** I stayed at your Embassay Suites in Desert...

GetHuman2953779's customer service issue with Hilton HHonors from May 2019

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The issue in GetHuman2953779's own words
Hi my name is Sheila Pajevic ***-***-**** I stayed at your Embassay Suites in Desert Palm this weekend. I have never ever stayed in such a awful room. It smelled like musk. The bathroom door was warped like water damage. There was a roach in the dresser drawer and the people above us partied to *:** in the morning it felt like they were in our room. We will never stay again at your HIlton. I feel we should get a refund.
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Hilton HHonors

Customer service issue
Reported by GetHuman2953779
May 20th, 2019 - a mon ago
I have an issue with Hilton HHonors too
Not resolved
Seen by 1 customer so far
Similar issue to 727 others
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GetHuman2953779 started working on this issue
May 20th 2:46pm