We have stayed in the Hilton on numerous occasions in Southampton. *As we are regular c...

GetHuman-jnt_wise's customer service issue with Hilton HHonors from July 2018

19 views | 133 similar | 0 following
Help with my Hilton HHonors issue
First: share to improve GetHuman-jnt_wise's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jnt_wise to get a Hilton HHonors rep on the line!
Always use the GetHuman Phone to call Hilton HHonors. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jnt_wise's own words
We have stayed in the Hilton on numerous occasions in Southampton. *As we are regular cruise ship users .*We stayed at the Hilton double tree in Southampton as we have many times and used our Hilton honour reward points .*Only on this occasion we were told we could not pay the usual £* per night to park and they said we had to pay a shocking £** a night !*As you can appriate we have no choice but to book the room as we cannot use the Hilton points on a cruise package .*This time we were told we could pay the £* a night but this would then stop .*If you care to look at our account we have lots of bookings with you ,*The outcome required is we either are able to use our points or we can still pay the £* per night to park !*We have no use for the points if they cannot be used in this way .*Kind regards Joanne wiseman

GetHuman-jnt_wise did not yet indicate what Hilton HHonors should do to make this right.

How GetHuman-jnt_wise fixed the problem

We are waiting for GetHuman-jnt_wise to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hilton HHonors's attention and get better help faster. Tap below to get started.
Having Hilton HHonors issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jnt_wise fixes it.
This email address isn't valid

Hilton HHonors

Customer service issue
Reported by GetHuman-jnt_wise
Jul 6th, 2018 - 5 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 133 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Name on account
Phone number on account


GetHuman-jnt_wise started working on this issue
Jul 6th, 2018 8:29am