i would like to know what does a rate include

GetHuman747409's customer service issue with Hilton HHonors from June 2018

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Help with my Hilton HHonors issue
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Booking reference, Billing address, Email address on the account, Name on account, and Phone number on account
GetHuman747409's next move: have a Hilton HHonors rep call.
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The issue and preferred resolution, in GetHuman747409's own words:
The problem I ran into: i would like to know what does a rate include
I trust that Hilton HHonors will make this right and come up with a resolution that is fair.
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Hilton HHonors

Customer service issue
Reported by GetHuman747409
Jun 4th, 2018 - 19d ago
I have an issue with Hilton HHonors too
Not resolved
Seen by 2 customers so far
Similar issue to 461 others
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Timeline
GetHuman747409 started working on this issue
Jun 4th 1:05pm