The hotel you choose for me is not in the standard I have been known. I requested a roo...

GetHuman-awni's customer service issue with Hilton HHonors from May 2018

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The hotel you choose for me is not in the standard I have been known. I requested a room with king size bed in high quite floor they gave me one in the third floor so small . I did not liked the room they put me in a room **** has a shared door with the next door. Woke up on loud talk from the next door like it’s in my room I need different hotal I made six days reservation here. Please contact me I am in room ****
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Hilton HHonors

Customer service issue
Reported by GetHuman-awni
May 12th, 2018 - 10 mons ago
I have an issue with Hilton HHonors too
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Seen by 5 customers so far
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Items needed
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Email address on the account
Name on account
Phone number on account
Timeline
GetHuman-awni started working on this issue
May 12th, 2018 5:31pm
GetHuman-awni indicated the issue is not fixed yet.
May 12th, 2018 8:55pm
GetHuman-awni confirmed the issue is fixed. Hooray!
May 13th, 2018 7:27pm