I bought a black pair of air max tried them on and they felt great. When I got to the c...

GetHuman5312094's customer service issue with Hibbett Sports from September 2020

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The issue in GetHuman5312094's own words
I bought a black pair of air max tried them on and they felt great. When I got to the check out line I noticed the sales person went back to the stock room with the shoes I had just tried on then came back out up to the check out. @ this point I didn't think anything of it. I purchased the shoes for work. I have to have a great shoe bc I work **hr shifts. The first night I came home from work the front of my ankles were on fire and bleeding. I have this same shoe in different colors and have been on my feet and NEVER had any type of issue with those Air Max. I am convinced that the shoes were switched out for a reject and the sales person sold me the rejects. I buy a lot of shoes from Hibbett and would like a credit for the amount of the Air Max I bought. The South Main High Point Nc location is the absolute worst. I have tolerated their non professional ways for too long but this draws the line bc my ankles are scarred from the reject shoes that they should NOT have sold to anyone. Any confirmation on this purchase can be confirmed and I still have the shoes.

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Hibbett Sports

Customer service issue
Reported by GetHuman5312094
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 16 others
0 customers following this

Timeline

GetHuman5312094 started working on this issue
Sep 29th, 2020 12:54pm

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