Two problems. First you guys were looking into an upgrade charge on a vehicle rental th...

GetHuman3778445's customer service issue with Hertz from October 2019

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Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman3778445's own words
Two problems. First you guys were looking into an upgrade charge on a vehicle rental the first week of August. Secondly and more important, I believe that your Facebook page was hacked by Russians as I provided my email address in chat to what I thought was your personnel and within a short time, I get an email notification that there was an attempt to log into my google account from Russia and then another email stating it came from my account to a Russian email address. I have never received any bogus emails from any Russian sites or had any google account attempts and it happened after I provided the information to what I thought was you. I also put this same information on your facebook and in the chat window and have received no response.

GetHuman3778445 did not yet indicate what Hertz should do to make this right.

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Which Rental Car Companies Have the Best Customer Satisfaction Ratings?How Do I Get a Refund from Hertz?What Do I Do If I Have a Problem with My Hertz Rental?
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Customer service issue
Reported by GetHuman3778445
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 2276 others
0 customers following this


GetHuman3778445 started working on this issue
Oct 16th, 2019 9:05pm

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