We rented a Hertz car for two months in Italy but two weeks in, we are told to drive an...

GetHuman-zhaobin's Problem With a Rental issue with Hertz from October 2019

Help with my Hertz issue
The issue in GetHuman-zhaobin's own words
We rented a Hertz car for two months in Italy but two weeks in, we are told to drive an hour to a Hertz office to exchange the car as the manufacturer has requested for it. **. Why can't Hertz drive the new car to us to perform the exchange?**. Will we be compensated for our fuel charges to and fro the Hertz office.

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Hertz

Problem With a Rental issue
Reported by GetHuman-zhaobin
Oct 9th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2243 others
0 customers following this
Items needed
Name on booking
Billing address
Email on the account
Booking reference number

Timeline

GetHuman-zhaobin started working on this issue
Oct 9th, 2019 4:33pm
GetHuman-zhaobin confirmed the issue is fixed. Hooray!
Oct 12th, 2019 5:20pm
GetHuman-zhaobin confirmed the issue is fixed. Hooray!
Oct 12th, 2019 5:22pm