hello - we returned our hire car to Washington Dulles airport on Mon **th July (H...

GetHuman3369880's customer service issue with Hertz from August 2019

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The issue in GetHuman3369880's own words
hello - we returned our hire car to Washington Dulles airport on Mon **th July (H**********). We had a Kia Sportage for the rental vehicle and returned the vehicle with petrol tank filled as requested. The inspector said that the tank was not full because the needle was not showing as the top of the gauge (maybe *mm). We explained the tank was filled ** miles ago but he insisted we pay $**. We also explained that the needle position was the same when we collected the vehicle. I refused to pay $** and took the car to another petrol station. The needle still did not show as full so I think a general condition of the Kia vehicle? We had a * year old baby with us and spent ** minutes before we could leave the rental centre (the queues to exit are too long by the way!)

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Hertz

Customer service issue
Reported by GetHuman3369880
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1890 others
0 customers following this

Timeline

GetHuman3369880 started working on this issue
Aug 5th, 2019 9:00am

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