hello - we returned our hire car to Washington Dulles airport on Mon **th July (H...

GetHuman3369880's customer service issue with Hertz from August 2019

Help with my Hertz issue
First: share to improve GetHuman3369880's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3369880 may need:
Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman3369880's own words
hello - we returned our hire car to Washington Dulles airport on Mon **th July (H**********). We had a Kia Sportage for the rental vehicle and returned the vehicle with petrol tank filled as requested. The inspector said that the tank was not full because the needle was not showing as the top of the gauge (maybe *mm). We explained the tank was filled ** miles ago but he insisted we pay $**. We also explained that the needle position was the same when we collected the vehicle. I refused to pay $** and took the car to another petrol station. The needle still did not show as full so I think a general condition of the Kia vehicle? We had a * year old baby with us and spent ** minutes before we could leave the rental centre (the queues to exit are too long by the way!)

GetHuman3369880 did not yet indicate what Hertz should do to make this right.

How GetHuman3369880 fixed the problem

We are waiting for GetHuman3369880 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hertz customer problems.
Which Rental Car Companies Have the Best Customer Satisfaction Ratings?How Do I Get a Refund from Hertz?What Do I Do If I Have a Problem with My Hertz Rental?
Do you have a customer issue as well?
We can help you get Hertz's attention and get better help faster. Tap below to get started.
Having Hertz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3369880
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1890 others
0 customers following this


GetHuman3369880 started working on this issue
Aug 5th, 2019 9:00am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies