On ******* I returned a Kia **** Soul license number TX KHF**** to the Hyatt Grand Cypr...

GetHuman3212899's Lost and Found issue with Hertz from July 2019

Help with my Hertz issue
The issue in GetHuman3212899's own words
On ******* I returned a Kia **** Soul license number TX KHF**** to the Hyatt Grand Cypress location. I left a pair of prescription sunglasses in the car. I filled a lost item report and subsequently contacted the Hertz office at that location. I was told they found the black case with the glasses and would take the case and send it to me. I was to receive a call that afternoon when they would ask for my credit card for postage. I did not receive the call and left the next day for a cruise. I have just returned and am trying to track down the glasses with case. The information from my receipt is as follows:*Kirk Tennant*Rental Record: **********Vehicle Number: **************LocNum: FLORH***********I want to know if it's true that the glasses were found and can be sent to:*Kirk Tennant***** **th Street *****Ogden Utah *******Thank you for your efforts in this matter.

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Hertz

Lost and Found issue
Reported by GetHuman3212899
Jul 8th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1691 others
0 customers following this
Items needed
Name on booking
Billing address
Email on the account
Booking reference number

Timeline

GetHuman3212899 started working on this issue
Jul 8th, 2019 3:57pm
GetHuman3212899 indicated the issue is not fixed yet.
Jul 9th, 2019 12:51am
GetHuman3212899 confirmed the issue is fixed. Hooray!
Jul 9th, 2019 12:52am

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