We are travelling with friends and wanted to rent a large SUV to enjoy the * week trip...

GetHuman-minispot's Problem with rental issue with Hertz from May 2019

Help with my Hertz issue
First: share to improve GetHuman-minispot's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-minispot may need:
Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman-minispot's own words
We are travelling with friends and wanted to rent a large SUV to enjoy the * week trip together. THe price of the Suburban available at Rapid City SD and return at Kalispell MT was $**** - way too high for us to justify. However, each of us will now have to rent * cars. My friends opted to use another company -therefore Hertz lost their business. In addition, the large SUV will probably now just sit there as they were not willing to negotiate a price. My argument was that if they worked with me to adjust the price - more in line with renal of * vehicles (my one moderate SUV is priced at $**** x * * * ****) we could enjoy the vacation in one car together. I even discussed with a manager and she indicated they can't deal on a premium SUV. I will try to avoid rentals from them in the future.

GetHuman-minispot did not yet indicate what Hertz should do to make this right.

How GetHuman-minispot fixed the problem

We are waiting for GetHuman-minispot to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hertz customer problems.
How Do I Get a Refund from Hertz?What Do I Do If I Have a Problem with My Hertz Rental?
Do you have a customer issue as well?
We can help you get Hertz's attention and get better help faster. Tap below to get started.
Having Hertz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem with rental issue
Reported by GetHuman-minispot
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1362 others
0 customers following this


GetHuman-minispot started working on this issue
May 22nd, 2019 3:41pm