My boyfriend and I purchased and paid in FULL for a rental car for my sister including...

GetHuman-tamperss's customer service issue with Hertz from October 2018

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The issue in GetHuman-tamperss's own words
My boyfriend and I purchased and paid in FULL for a rental car for my sister including Insurance. I was told all she had to do was pick up the car and drop it off. Now my sister is telling me Hertz automatically charged her card $*** without explaining any charges nor did they give her a receipt. This to me is horrible service and extremely poor ethics. We paid IN FULL for that rental car including all taxes and insurance so she wouldn't have to pay anything. WE paid. She needs a refund ASAP as she is on disability and barely makes over that amount per month! I am extremely upset and want this taken care of immediately
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Customer service issue
Reported by GetHuman-tamperss
Oct 17th, 2018 - 3 mons ago
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GetHuman-tamperss started working on this issue
Oct 17th, 2018 8:10pm