I've called Hertz in Rome-Fumicina airport at least and was hung up on after asking for English. I do not speak Italian! I've tried calling Hertz in USA and they have not been helpful with this.

GetHuman-ussgr's customer service issue with Hertz from July 2018

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The issue in GetHuman-ussgr's own words
I believe my wife may have left her wallet in the Renault car rented at Italy Roma*Fumicino airport. It was a red*orange wallet, possibly left in a small black fabric bag with other items in floor of front seat, passenger side.
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Hertz

Customer service issue
Reported by GetHuman-ussgr
Jul 23rd, 2018 - 10 mons ago
I have an issue with Hertz too
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Seen by 9 customers so far
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Items needed
Name on booking
Billing address
Email on the account
Booking reference number
Timeline
GetHuman-ussgr started working on this issue
Jul 23rd, 2018 10:48pm
GetHuman-ussgr indicated the issue is not fixed yet.
Jul 24th, 2018 6:02pm
GetHuman-ussgr indicated the issue is not fixed yet.
Jul 24th, 2018 6:09pm
GetHuman-ussgr indicated the issue is not fixed yet.
Jul 25th, 2018 3:06pm
GetHuman-ussgr indicated the issue is not fixed yet.
Jul 27th, 2018 12:42am