On August *nd, around * pm, I rented a car from you at Palm Beach Airport on Belvedere...

GetHuman-resarg's customer service issue with Hertz Gold Plus Rewards from August 2019

Help with my Hertz Gold Plus Rewards issue
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The issue in GetHuman-resarg's own words
On August *nd, around * pm, I rented a car from you at Palm Beach Airport on Belvedere Blvd. Actually I was returning a rental I had had for close to a month and renting a new one from that date to ****.*The rental agreement given to me is Record * ********* for ****.** $.*Nevertheless, I received a mail providing me with an" update". The car is the same, the same Texas tag but the agreement record is different Record ********** and the amount is ****.**. I understand someone made a mistake and applied a wrong rate. LIS and other insurances were not included in the rate as agreed.*Please send me a new mail confirming me the valid contract is the first. I do not want to have any last minute problems while returning it at Miami Int. Airport.*Guillermo Gonzalez*Membership * ********

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Hertz Gold Plus Rewards

Customer service issue
Reported by GetHuman-resarg
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 27 others
0 customers following this

Timeline

GetHuman-resarg started working on this issue
Aug 5th, 2019 2:08pm
GetHuman-resarg shared this issue with your circles on Google+
Aug 5th, 2019 2:13pm
GetHuman-resarg indicated the issue is not fixed yet.
Aug 8th, 2019 2:23pm

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