Got a txt message saying a Hermes driver had tried to deliver a parcel. We was in at t...
GetHuman-swannr's customer service issue with Hermes.com from April 2021
Help with my Hermes.com issue
The issue in GetHuman-swannr's own words
Got a txt message saying a Hermes driver had tried to deliver a parcel. We was in at the time there was no card. Tried on there Web site to put the ** tracking number in not recognised. When you try an talk to someone it's automated so no joy there.
GetHuman-swannr did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-swannr fixed the problem
Got in touch with original sender and checked that it had been dispatched. Hermes then sent me an email to tell me exactly what time it would be delivered. The txt message I received was a scam trying to get my bank details for a redelivery.
Please help with my Hermes.com issue
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We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.