My Hermes have not delivered a parcel which was sent out a week ago and yesterday they...

GetHuman-nelisile's customer service issue with from March 2021

Help with my issue
First: share to improve GetHuman-nelisile's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nelisile may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman-nelisile's own words
My Hermes have not delivered a parcel which was sent out a week ago and yesterday they deleted the tracking and have changed it to look like it was only dropped off in Monday not sure what is going on. I would like to just claim on the insurance at this stage.*They have no working contact details on their website.*There phone numbers don't work.*And there seems to be no way to claim on the insurance that I bought.

GetHuman-nelisile did not yet indicate what should do to make this right.

How GetHuman-nelisile fixed the problem

We are waiting for GetHuman-nelisile to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Customer service issue
Reported by GetHuman-nelisile
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 18783 others
0 customers following this


GetHuman-nelisile started working on this issue
Mar 24th 11:07am