My Hermes have not delivered a parcel which was sent out a week ago and yesterday they...
GetHuman-nelisile's customer service issue with Hermes.com from March 2021
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The issue in GetHuman-nelisile's own words
My Hermes have not delivered a parcel which was sent out a week ago and yesterday they deleted the tracking and have changed it to look like it was only dropped off in Monday not sure what is going on. I would like to just claim on the insurance at this stage.*They have no working contact details on their website.*There phone numbers don't work.*And there seems to be no way to claim on the insurance that I bought.
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