Today i was online chat with Michelle regarding a parcel HRM********. Finally she told...

GetHuman-sabaisab's Track an Order issue with Hermes.com from March 2021

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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-sabaisab's own words
Today i was online chat with Michelle regarding a parcel HRM********. Finally she told me this was being returned home to me. There was no reason given and she couldn't find out either. Since then I have been in touch with the recipient. They tell me they haven't ever been contacted by anyone with a parcel for them. I want an explanation what has been going on in Hermes and where is my parcel and when are you going to redeliver it to where it is supposed to go.

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Hermes.com

Track an Order issue
Reported by GetHuman-sabaisab
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 18793 others
0 customers following this

Timeline

GetHuman-sabaisab started working on this issue
Mar 19th 4:14pm
GetHuman-sabaisab indicated the issue is not fixed yet.
Mar 21st 2:14pm