I called the number and all that was there was a recorded set of questions. The result...

GetHuman5614448's customer service issue with Hermes.com from January 2021

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The issue in GetHuman5614448's own words
I called the number and all that was there was a recorded set of questions. The result was that I could not get past the message that they had my item since **.**.**** and were working hard to deliver it. I repeated this with the same result.**On their Helpline I was asked a series of questions which they were satisfied with until they asked my postal code, when I replied correctly they said I was wrong and closed their helpline, I repeated this with the same result.**I don't know where to go since there appears to ne no-one at Hermes who is responsible for answering a telephone.

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Hermes.com

Customer service issue
Reported by GetHuman5614448
Jan 5th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 18706 others
0 customers following this

Timeline

GetHuman5614448 started working on this issue
Jan 5th 2:09pm

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