I called the number and all that was there was a recorded set of questions. The result...
GetHuman5614448's customer service issue with Hermes.com from January 2021
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The issue in GetHuman5614448's own words
I called the number and all that was there was a recorded set of questions. The result was that I could not get past the message that they had my item since **.**.**** and were working hard to deliver it. I repeated this with the same result.**On their Helpline I was asked a series of questions which they were satisfied with until they asked my postal code, when I replied correctly they said I was wrong and closed their helpline, I repeated this with the same result.**I don't know where to go since there appears to ne no-one at Hermes who is responsible for answering a telephone.
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