I had a message to say my parcel is due today between * and * so I waited for it but no...

GetHuman5566318's customer service issue with Hermes.com from December 2020

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The issue in GetHuman5566318's own words
I had a message to say my parcel is due today between * and * so I waited for it but nothing came so I checked the tracking and it says it has been delivered however nothing has come.

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
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had a message today to say a parcel, * in fact, were due to be delivered between...Hi my parcel was due to be delivered between **-*.** and I’ve just had a message...I had a message saying my parcel was delivered today ** dec **** at *:** and sign...I am waiting for * parcels which are ment to be here between ** and *pm today...I have a parcel witch was due yesterday or today but it's says it's is with you s...My parcel was due today between **:**-**:** but was delayed to **:**-**:**. It’s...I've had a text message today telling me my parcel will he here between **am and...Received a message saying my parcel will be with me this morning between **am and...I had a text this morning to say my parcel will be delivered between *-*, then at...I had a message saying Hermes had delivered my parcel, I’m still here waiting for...
FIX: The parcel had been delivered to the wrong door although it was clearly writt...
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Hermes.com

Customer service issue
Reported by GetHuman5566318
Dec 18th, 2020 - 3 months ago
I have an issue with Hermes.com too
Not resolved
Seen by 1 customer so far
Similar issue to 19242 others
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Timeline

GetHuman5566318 started working on this issue
Dec 18th, 2020 4:43pm