Barcode number ****************, I have tracked the parcel due to be delivered yesterda...

GetHuman5565624's customer service issue with Hermes.com from December 2020

Help with my Hermes.com issue
First: share to improve GetHuman5565624's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5565624 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5565624's own words
Barcode number ****************, I have tracked the parcel due to be delivered yesterday between * - *pm which tracking the parcel says it has been delivered but not to my address and no card in the door to say it was left with a neighbour. Where’s the parcel

GetHuman5565624 did not yet indicate what Hermes.com should do to make this right.

How GetHuman5565624 fixed the problem

We are waiting for GetHuman5565624 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman5565624
Dec 18th, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 19240 others
0 customers following this

Timeline

GetHuman5565624 started working on this issue
Dec 18th, 2020 1:24pm
GetHuman5565624 indicated the issue is not fixed yet.
Dec 19th, 2020 10:00am
GetHuman5565624 indicated the issue is not fixed yet.
Dec 19th, 2020 10:01am