As originally stated the parcel tracking no **************** entered Hermes system on N...

GetHuman5536509's customer service issue with Hermes.com from December 2020

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The issue in GetHuman5536509's own words
As originally stated the parcel tracking no **************** entered Hermes system on Nov*th , was tracked until Nov **th . then vanished until Dec *nd since then no further updates . I would imagine that it is now lost for good . The sender tried to get in touch with the company , he had about as much help his end as we did ours , practically nothing . They are rude ignorant , and totally unhelpful . This was an expensive item which Hermes were paid to deliver they failed .

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
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FIX: Not sure about others, but the company from whom I bought the item made a one...A parcel which entered the system on November *th is still missing Tracking no...Hermes tracking no. **************** not delivered on **.**.** as promised. Parc...
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FIX: In this instance the Hermes driver had delivered to the wrong address! The ki...
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Hermes.com

Customer service issue
Reported by GetHuman5536509
Dec 9th, 2020 - 3 months ago
I have an issue with Hermes.com too
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Seen by 1 customer so far
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GetHuman5536509 started working on this issue
Dec 9th, 2020 3:31pm

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