I have been waiting for the parcel to get to hermes from jd for * days they say you hav...

GetHuman5473302's customer service issue with Hermes.com from November 2020

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The issue in GetHuman5473302's own words
I have been waiting for the parcel to get to hermes from jd for * days they say you have it. you say you don't. i was ment to get the parcel yesterday and its still not even ready for tracking never mind being here i just wanna speak to someone whos gunna tell me exactly where it is and when ill recive it but theres no way to speak to a human and not a auto voice thing coz it puts the phone down on you? *Please get back to me

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Hermes.com

Customer service issue
Reported by GetHuman5473302
Nov 18th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 19780 others
0 customers following this

Timeline

GetHuman5473302 started working on this issue
Nov 18th, 2020 12:43pm
GetHuman5473302 indicated the issue is not fixed yet.
Nov 18th, 2020 5:37pm

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