I used to run a very successful parcel delivery franchise for a competitor. I advised o...

GetHuman5431939's customer service issue with Hermes.com from November 2020

Help with my Hermes.com issue
First: share to improve GetHuman5431939's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5431939 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5431939's own words
I used to run a very successful parcel delivery franchise for a competitor. I advised other depot managers and account managers on pricing, margins and profitability. I received a parcel via Hermes from a busy EBAY seller. The declared weight of the package was under *kgs and the delivery note and contents both stated *kgs. The seller has sent ***'s of packages and is, I believe systematically cheating Hermes account owning sending depot and delivery depot out of revenue.

GetHuman5431939 did not yet indicate what Hermes.com should do to make this right.

How GetHuman5431939 fixed the problem

We are waiting for GetHuman5431939 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5431939
Nov 4th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 19940 others
0 customers following this


GetHuman5431939 started working on this issue
Nov 4th, 2020 10:33am