My parcel said it had been delivered but it wasn’t. The picture the person sent was of...
GetHuman5403519's Missing Item issue with Hermes.com from October 2020
2 views | 19835 similar | 0 following
Help with my Hermes.com issue
First: share to improve GetHuman5403519's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5403519's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5403519 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5403519's own words
My parcel said it had been delivered but it wasn’t. The picture the person sent was of a red square.*I have been trying for * days to get someone to talk to me about it.*This service is diabolical, can’t get to talk to anyone and get a silly message sent back that had nothing to do with what I need.*The tracking number was **************** it was never delivered to me.*Please can you find out where it has gone or can I be refunded.*What is wrong with the delivery people!!!’n
GetHuman5403519 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman5403519 fixed the problem
We are waiting for GetHuman5403519 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.