I have taken * parcels to the drop off shop today - P*******.*When I logged on to my he...

GetHuman5313043's customer service issue with Hermes.com from September 2020

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The issue in GetHuman5313043's own words
I have taken * parcels to the drop off shop today - P*******.*When I logged on to my hermes this morning my first parcel with no. **************** printed okay. My second parcel information for Gary Watts would not complete and I tried again with the same problem and couldn't get to print out it just said there was a problem. I tried this afternoon and it printed fine. When I have checked my paypal account I have been charged * times instead of just *. When I have looked at my emails that shows as though I have sent * parcels - * to Gary Miller and * to Gary Watts. The numbers are ****************, **************** and **************** all for Gary Watts. I think it is just the last one that is correct. I therefore need * payments of £*.** refunding. Thank you

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Hermes.com

Customer service issue
Reported by GetHuman5313043
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 19469 others
0 customers following this

Timeline

GetHuman5313043 started working on this issue
Sep 29th, 2020 4:29pm

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