I received a parcel delivered by Hermes. I have no idea where it came from, I did not...

GetHuman5196899's customer service issue with Hermes.com from August 2020

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The issue in GetHuman5196899's own words
I received a parcel delivered by Hermes. I have no idea where it came from, I did not order the contents. I contacted Hermes and they said Tiger sent it. I contacted Tiger and they say they did not send it. The details on the packaging are: Judith Bennett, * Mayals Farm Cottages, Mayals Green, Swansea SA* *JR (which is me and my address) Date ****-**-*** Weight *.* kg* Reference YT***************** barcode **-***-**-********-** also on the label **PNB* COU-PNET VAN **, Dop **, C-Round ****. Would you please track this and let me know who sent it money has been taken from my account for an item I did purchase at around that time, but it was not the item in the package. There was no paperwork inside the package to give any indicate as to the sender. Any information you can give me from the packaging to indicate the sender would be greatly appreciated.

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Hermes.com

Customer service issue
Reported by GetHuman5196899
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 19971 others
0 customers following this

Timeline

GetHuman5196899 started working on this issue
Aug 25th 1:45pm

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