Hi , My Parcel number : ****************, My parcel is missing **The status online show...

GetHuman-cainanlo's Missing Item issue with Hermes.com from July 2020

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The issue in GetHuman-cainanlo's own words
Hi , My Parcel number : ****************, My parcel is missing **The status online showing that the parcel has been SECURE delivered to the Household on **********, while I as a household are NOT aware of that. Later on **********, I checked with all my neighbors, checked the picture online provided by Hermes, but I CANNOT find my parcel. How can you leave the parcel outside the BUILDING, in the rain? Especially without providing ANY MESSAGE to me? And how dare you call it 'SECURE DELIVERED TO HOUSEHOLD'????????*I got my Chinese passport, Chinese national ID card, Chinese driving licenses in it. And now all of them are lost because of your special 'SECURE DELIVERY SERVICE'. I want an compesation!!!!

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Hermes.com

Missing Item issue
Reported by GetHuman-cainanlo
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 20908 others
0 customers following this

Timeline

GetHuman-cainanlo started working on this issue
Jul 15th 9:14am
GetHuman-cainanlo indicated the issue is not fixed yet.
Jul 15th 1:38pm
GetHuman-cainanlo indicated the issue is not fixed yet.
Jul 15th 2:55pm
GetHuman-cainanlo indicated the issue is not fixed yet.
Jul 18th 1:11pm