Tried the phone number given. Tried the new number they said and skype blocked it. So obviously Hermes making money from the phone number I was given by them to complain.
GetHuman-joybagu's Missing Item issue with Hermes.com from May 2020
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**************** Repose overlay mattress that was sent to me on *th May which is vital for my health issues has been lost. As soon as sender issued a claim on **th May It suddenly turned up at the Plymouth depot on the **th May. Been supposedly at the Plymouth depot since **th May. This is the third parcel lost from the Plymouth Depot????. *As I got it at second hand and at a very good price if I have to buy a new one at * times the price I WILL take them to the small claims court for the difference, & compensation for stress caused as the pain levels have gone up since the overlay mattress I already have is deflating all the time, if I end up buying a new one. Complaints letter will also be going to Head Office.
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