Tried the phone number given. Tried the new number they said and skype blocked it. So obviously Hermes making money from the phone number I was given by them to complain.

GetHuman-joybagu's Missing Item issue with Hermes.com from May 2020

Help with my Hermes.com issue
First: share to improve GetHuman-joybagu's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-joybagu's own words
**************** Repose overlay mattress that was sent to me on *th May which is vital for my health issues has been lost. As soon as sender issued a claim on **th May It suddenly turned up at the Plymouth depot on the **th May. Been supposedly at the Plymouth depot since **th May. This is the third parcel lost from the Plymouth Depot????. *As I got it at second hand and at a very good price if I have to buy a new one at * times the price I WILL take them to the small claims court for the difference, & compensation for stress caused as the pain levels have gone up since the overlay mattress I already have is deflating all the time, if I end up buying a new one. Complaints letter will also be going to Head Office.

GetHuman-joybagu did not yet indicate what Hermes.com should do to make this right.

How GetHuman-joybagu fixed the problem

We are waiting for GetHuman-joybagu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman-joybagu
May 27th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 26380 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-joybagu started working on this issue
May 27th 11:56am