I have had an email from Hermes to say my parcel has been delivered, but it has not...

GetHuman-valculm's customer service issue with Hermes.com from May 2020

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The issue in GetHuman-valculm's own words
I have had an email from Hermes to say my parcel has been delivered, but it has not. I have checked that it has not been left anywhere outside. There was no card to say it has been delivered to a neighbour.

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Customer service issue
Reported by GetHuman-valculm
May 29th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 26182 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account


GetHuman-valculm started working on this issue
May 29th 4:15pm

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