The Hermes driver delivered the WRONG parcel.

GetHuman4721896's Missing Item issue with Hermes.com from April 2020

Help with my Hermes.com issue
The issue in GetHuman4721896's own words
The problem: The Hermes driver delivered the WRONG parcel.

GetHuman4721896 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4721896 fixed the problem
I couldn't contact anyone!! at Hermes. Extreemly frustrating with "Virtual help".*Eventually, * days later ( after i had paid for next day delivery) the Hermes driver phoned me looking for the parcel. *There was no one to help me when i need it. Not happy.
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Hermes.com

Missing Item issue
Reported by GetHuman4721896
Apr 27th, 2020 - 6 months ago
Fixed
GetHuman4721896 shared how to fix
Seen by 3 customers so far
Similar issue to 28256 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4721896 started working on this issue
Apr 27th 9:55am
GetHuman4721896 confirmed the issue is fixed. Hooray!
Apr 28th 10:57am

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