Good Evening. There seems to be an access issue with my parcels :tracking no...

GetHuman4697081's customer service issue with Hermes.com from April 2020

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The issue in GetHuman4697081's own words
Good Evening. There seems to be an access issue with my parcels :tracking no: **************** and ****************.It's never happened before. I'm awaiting another parcel delivery today.I emailed on **th April at **.** about this situation but have had no reply. Reference number (******-***********) Please can u help with this matter. If possible to deliver at the weekend when I'm not working or redirect to the local Coop. I really need your help in this matter as the parcels contain clothes for a funeral. Many thanks Deborah mobile number ***********

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
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Good evening!! For a few weeks we have issues with the Hermes. * of the parcels t...Good evening* *Seller has send me a parcel to the below address with Parcel*Go tr...There is a issue with my parcel being delivered tracking number...There is an issue with my parcel and its tracking number ****************Good evening,**Ref parcel: ******************We paid on Tuesday ******** for the...Still no answer from Hermes.com as to the signature and parcel they say has bee...My parcel bar code **************** seems to be missing! No updates on the tracki...On tracking its sayin there was an issue with parcel whilst in transit...Order No *******. Tracking shows ******* at **:** Security issue Parcel stolen
FIX: Contacted Hermes * times. Waste of time. Kept getting auto response ' servic...I am awaiting delivery of parcel **************** which on the tracking system se...
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Hermes.com

Customer service issue
Reported by GetHuman4697081
Apr 22nd, 2020 - 10 months ago
I have an issue with Hermes.com too
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Seen by 2 customers so far
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Timeline

GetHuman4697081 started working on this issue
Apr 22nd, 2020 4:39pm
GetHuman4697081 indicated the issue is not fixed yet.
Apr 22nd, 2020 4:42pm
GetHuman4697081 indicated the issue is not fixed yet.
Apr 22nd, 2020 4:42pm

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