parcel not delivered. tracking number*****************. should have been delivered toda...

GetHuman4667733's customer service issue with Hermes.com from April 2020

Help with my Hermes.com issue
The issue in GetHuman4667733's own words
parcel not delivered. tracking number*****************. should have been delivered today ********** by **.** am according to their email, it stated delivery driver was having difficulty with the address

GetHuman4667733 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4667733 fixed the problem
try help centre and type in your problem with order number and all details requested, had to do it numerous times to get result. Hermes is a very difficult site to deal with! DHL is the best company I have dealt with.
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Hermes.com

Customer service issue
Reported by GetHuman4667733
Apr 17th, 2020 - 6 months ago
Fixed
GetHuman4667733 shared how to fix
Seen by 6 customers so far
Similar issue to 27776 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4667733 started working on this issue
Apr 17th 8:17pm
GetHuman4667733 indicated the issue is not fixed yet.
Apr 18th 8:43am
GetHuman4667733 confirmed the issue is fixed. Hooray!
Apr 18th 3:07pm
GetHuman4667733 confirmed the issue is fixed. Hooray!
Apr 18th 3:15pm