An item that I ordered from groupon was supposedly delivered on Wednesday **th January...

GetHuman4262569's Missing Item issue with Hermes.com from January 2020

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The issue in GetHuman4262569's own words
An item that I ordered from groupon was supposedly delivered on Wednesday **th January at **.**. Hms* **************** Apparently this item was signed for at my property. Firstly we were at work and no one was in. Secondly the person who supposedly signed for the parcel signed it with a line. No name. This is not the first time I've had a problem with yourselves. Who ever delivers in my area is an absolute waste of time and clearly isn't doing their job properly. The last time the signature was also a line, no card was left to say a delivery had been attempted and parcel left with neighbour. I had to go knocking on neighbours doors and eventually tracked down my parcel. I would never recommend your services to anyone. *I want this matter dealt with.

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Hermes.com

Missing Item issue
Reported by GetHuman4262569
Jan 17th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 30200 others
0 customers following this

Timeline

GetHuman4262569 started working on this issue
Jan 17th, 2020 6:15pm
GetHuman4262569 indicated the issue is not fixed yet.
Jan 17th, 2020 10:54pm
GetHuman4262569 indicated the issue is not fixed yet.
Jan 18th, 2020 10:29pm
GetHuman4262569 indicated the issue is not fixed yet.
Jan 22nd, 2020 7:41am
GetHuman4262569 indicated the issue is not fixed yet.
Jan 24th, 2020 6:52pm

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