I received an email yesterday saying that my Asos parcel reference...

GetHuman-baldfb's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-baldfb's own words
I received an email yesterday saying that my Asos parcel reference ****** ***** ***** **had been delivered at *.** PM. *I have not received this delivery and no card has been put through my door. Your helpline this morning states that the delivery has been made but to no specific delivery point. Could someone look at this please. I appreciate that this is a busy time but I don't understand how something can be recorded as delivered when it has not. I look forward to your earliest reply. Many thanks

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Missing Item issue
Reported by GetHuman-baldfb
Dec 24th, 2019 - 3 years ago
Seen by 5 customers so far
Similar issue to 29189 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account


GetHuman-baldfb started working on this issue
Dec 24th, 2019 10:46am
GetHuman-baldfb confirmed the issue is fixed. Hooray!
Dec 27th, 2019 10:13pm