I received an email yesterday saying that my Asos parcel reference...

GetHuman-baldfb's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-baldfb's own words
I received an email yesterday saying that my Asos parcel reference ****** ***** ***** **had been delivered at *.** PM. *I have not received this delivery and no card has been put through my door. Your helpline this morning states that the delivery has been made but to no specific delivery point. Could someone look at this please. I appreciate that this is a busy time but I don't understand how something can be recorded as delivered when it has not. I look forward to your earliest reply. Many thanks

GetHuman-baldfb did not yet indicate what Hermes.com should do to make this right.

How GetHuman-baldfb fixed the problem

We are waiting for GetHuman-baldfb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman-baldfb
Dec 24th, 2019 - 10 months ago
Fixed
Seen by 5 customers so far
Similar issue to 29189 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-baldfb started working on this issue
Dec 24th, 2019 10:46am
GetHuman-baldfb confirmed the issue is fixed. Hooray!
Dec 27th, 2019 10:13pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians