Placed order via eBay. Would not have done so if realised hermes was the courier, howe...

GetHuman-lkayt's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-lkayt's own words
Placed order via eBay. Would not have done so if realised hermes was the courier, however i was waiting for this parcel due to be delivered *th Dec, after much correspondence between me and the seller, it had been returned to the seller. Apparently Hermes tried to deliver on numerous occasions but never posted a note through the door. The seller kindly reposted, and when i tracked the item i found that it had already been delivered in a safe place * letterbox. I live in a terraced house with a normal sized letter box, which this item*Would definitely NOT fit through. No notification as to where it has been left, was a Christmas present and really NOT HAPPY . Car air freshener forget Xmas delivery now, but i would like you to contact me via email and I can make sure you deliver to me at a convenient time to myself Tracker number ****************

GetHuman-lkayt did not yet indicate what Hermes.com should do to make this right.

How GetHuman-lkayt fixed the problem
Contacted Hermes, and hey Presto! A little later my parcel turned up. Obviously they did not leave it in a safe place as they stated on the tracker. Unbelievable!
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman-lkayt
Dec 24th, 2019 - 2 years ago
Fixed
GetHuman-lkayt shared how to fix
Seen by 5 customers so far
Similar issue to 29191 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-lkayt started working on this issue
Dec 24th, 2019 10:17am
GetHuman-lkayt confirmed the issue is fixed. Hooray!
Dec 24th, 2019 11:40pm
GetHuman-lkayt confirmed the issue is fixed. Hooray!
Dec 24th, 2019 11:43pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies