Waiting on a debanhams package had two delivery attempts that I missed, and following t...

GetHuman4118167's Missed Delivery issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4118167's own words
Waiting on a debanhams package had two delivery attempts that I missed, and following that I received a text saying my package had been delivered and signed for which was impossible as I was at work, on the third attempt I waited in between the hours stated for delivery * till * and nobody delivered the parcel but I was sent a txt message stating I had missed all three attempts. Could you please send my package tomorrow between the hours of * and * thanks.

GetHuman4118167 did not yet indicate what Hermes.com should do to make this right.

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Hermes.com

Missed Delivery issue
Reported by GetHuman4118167
Dec 19th, 2019 - 10 months ago
Fixed
Seen by 5 customers so far
Similar issue to 27462 others
0 customers following this
Items needed
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Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4118167 started working on this issue
Dec 19th, 2019 8:16am
GetHuman4118167 indicated the issue is not fixed yet.
Dec 19th, 2019 1:37pm
GetHuman4118167 indicated the issue is not fixed yet.
Dec 19th, 2019 1:40pm
GetHuman4118167 confirmed the issue is fixed. Hooray!
Dec 22nd, 2019 9:14am

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