I have been waiting nearly * weeks now for my parcel. I am so upset as it was for a bir...
GetHuman4115585's Track an Order issue with Hermes.com from December 2019
Help with my Hermes.com issue
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Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4115585's own words
I have been waiting nearly * weeks now for my parcel. I am so upset as it was for a birthday gift, which I have now missed. Every day when I check it is saying my parcel has been delayed yet another ** hours and now today the voice mail is saying its delayed even further as the package is damaged. Is there any chance I could pick up my own parcel from a shop or Hermes workshop? as I cant wait any longer now.
GetHuman4115585 did not yet indicate what Hermes.com should do to make this right.
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How GetHuman4115585 fixed the problem
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