Had email saying parcel delivered but not turned up

GetHuman-verityre's Track an Order issue with Hermes.com from December 2019

Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-verityre's own words
The problem: Had email saying parcel delivered but not turned up

GetHuman-verityre did not yet indicate what Hermes.com should do to make this right.

How GetHuman-verityre fixed the problem

We are waiting for GetHuman-verityre to fix the problem and share the solution with the rest of us customers.

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Hermes.com

Track an Order issue
Reported by GetHuman-verityre
Dec 17th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 27096 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-verityre started working on this issue
Dec 17th, 2019 9:45pm
GetHuman-verityre indicated the issue is not fixed yet.
Dec 18th, 2019 6:10am
GetHuman-verityre indicated the issue is not fixed yet.
Dec 18th, 2019 7:03am
GetHuman-verityre confirmed the issue is fixed. Hooray!
Dec 21st, 2019 8:17am

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