Item not delivered

GetHuman4110952's Track an Order issue with Hermes.com from December 2019

Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4110952's own words
The problem: Item not delivered

GetHuman4110952 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4110952 fixed the problem
Get in touch with the sender of your item, no use trying to contact Hermes directly, after half an hour of trying still was unable to speak to someone at Hermes Customer Service. Very frustrating. Luckily the sender was contactable via phone and was able to speak to someone.
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Hermes.com is not seriously company * Thank uHermes.com link on your website takes you to the fashion house Hermes and not the...
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Hermes.com

Track an Order issue
Reported by GetHuman4110952
Dec 17th, 2019 - 10 months ago
Fixed
GetHuman4110952 shared how to fix
Seen by 9 customers so far
Similar issue to 26971 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4110952 started working on this issue
Dec 17th, 2019 3:50pm
GetHuman4110952 indicated the issue is not fixed yet.
Dec 17th, 2019 4:05pm
GetHuman4110952 indicated the issue is not fixed yet.
Dec 17th, 2019 4:05pm
GetHuman4110952 indicated the issue is not fixed yet.
Dec 17th, 2019 4:06pm
GetHuman4110952 indicated the issue is not fixed yet.
Dec 17th, 2019 4:06pm
GetHuman4110952 confirmed the issue is fixed. Hooray!
Dec 18th, 2019 3:59pm
GetHuman4110952 confirmed the issue is fixed. Hooray!
Dec 18th, 2019 8:44pm