GetHuman4110952's Track an Order issue with Hermes.com from December 2019
Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4110952's own words
The problem: Item not delivered
GetHuman4110952 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman4110952 fixed the problem
Get in touch with the sender of your item, no use trying to contact Hermes directly, after half an hour of trying still was unable to speak to someone at Hermes Customer Service. Very frustrating. Luckily the sender was contactable via phone and was able to speak to someone.
Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.