Evening,**I was expecting a delivery on ******* between **.**-**.**. I was home all eve...

GetHuman4105331's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman4105331's own words
Evening,**I was expecting a delivery on ******* between **.**-**.**. I was home all evening. There was NO delivery attempt made, no delivery was received. I have tracked this item and it says delivered to neighbour, with NO door number. I have * neighbours who live in the same block of flats as myself and no one has this parcel or did they sign for this. I have spoken to all neighbours. I have contacted the sender of the package and they ask me to contact Hermes to look further into this issue. I have the tracking number- ****************.*This is very frustrating and stressful, to know we have the same regular drivers who delivery everyday round here and this can happen.*Please if you can contact the driver and get a door number, or send the driver back round here and say where they delivered to. **Kind regards *Natalie

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Hermes.com

Missing Item issue
Reported by GetHuman4105331
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 26612 others
0 customers following this

Timeline

GetHuman4105331 started working on this issue
Dec 16th, 2019 5:42pm

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