I SENT PARCEL BY MY LOCAL HERMES PARCEL SHOP TO RETURN A ITEM TO DEBENHAMS ON THE...

GetHuman-pmcgeown's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-pmcgeown's own words
I SENT PARCEL BY MY LOCAL HERMES PARCEL SHOP TO RETURN A ITEM TO DEBENHAMS ON THE ******* DEBENHAMS SAID THEY HAVE NOT RECEIVED IT MY RECEIPT NUMBER FROM THE PARCEL SHOP IS P******* CAN YOU HELP FIND WHERE MY PARCEL IS. FROM PETER.

GetHuman-pmcgeown did not yet indicate what Hermes.com should do to make this right.

How GetHuman-pmcgeown fixed the problem
I MANAGE TO GET TO SPEAK TO SOMEONE AT CUSTOMER SERVICE AFTER MANY TRYS ON DEBENHAMS CUSTOMER HELP LINE. I AM SORRY TO SAY IT WAS MORE LUCK THAN JUSTICE.HERMES WAS A WASTE OF TIME I TRIED SEVERAL DIFFERENT PHONE NUMBERS BUT ALL THEN JUST RECOMMEND THERE USELESS WEBSITE. SORRY I CAN NOT HELP
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Hermes.com

Missing Item issue
Reported by GetHuman-pmcgeown
Dec 16th, 2019 - 10 months ago
Fixed
GetHuman-pmcgeown shared how to fix
Seen by 9 customers so far
Similar issue to 26540 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-pmcgeown started working on this issue
Dec 16th, 2019 4:08pm
GetHuman-pmcgeown confirmed the issue is fixed. Hooray!
Dec 17th, 2019 5:29pm

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