I SENT PARCEL BY MY LOCAL HERMES PARCEL SHOP TO RETURN A ITEM TO DEBENHAMS ON THE...
GetHuman-pmcgeown's Missing Item issue with Hermes.com from December 2019
Help with my Hermes.com issue
The issue in GetHuman-pmcgeown's own words
I SENT PARCEL BY MY LOCAL HERMES PARCEL SHOP TO RETURN A ITEM TO DEBENHAMS ON THE ******* DEBENHAMS SAID THEY HAVE NOT RECEIVED IT MY RECEIPT NUMBER FROM THE PARCEL SHOP IS P******* CAN YOU HELP FIND WHERE MY PARCEL IS. FROM PETER.
GetHuman-pmcgeown did not yet indicate what Hermes.com should do to make this right.
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How GetHuman-pmcgeown fixed the problem
I MANAGE TO GET TO SPEAK TO SOMEONE AT CUSTOMER SERVICE AFTER MANY TRYS ON DEBENHAMS CUSTOMER HELP LINE. I AM SORRY TO SAY IT WAS MORE LUCK THAN JUSTICE.HERMES WAS A WASTE OF TIME I TRIED SEVERAL DIFFERENT PHONE NUMBERS BUT ALL THEN JUST RECOMMEND THERE USELESS WEBSITE. SORRY I CAN NOT HELP
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GetHuman-pmcgeown confirmed the issue is fixed. Hooray!
Dec 17th, 2019 5:29pm
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